# instantagentmessage.ai — Instant Agent Message (IA Message)

An Instant Agent Message is a typed, identified, ticketed, human-signed message from an AI Agent to a human desk in CPG commerce.
Typed: submit_rfq | request_terms | escalate (ACM-451). Identified: caller name + reply channel stamped on the row.
Ticketed: HITL-YYYYMMDD-XXXXXX, OPEN -> IN_REVIEW -> ANSWERED -> CLOSED. Human-signed: a person answers every one.

Desk (human read surface, Microsoft Entra): https://ia-message.ai/
Transaction MCP (streamable-http): https://mcp.cpghumanintheloop.ai/mcp  — tools: submit_rfq, check_rfq_status, request_terms, escalate
Data MCP: https://mcp.cpgknowledgegraph.ai
Human review boundary: https://gsc-navigator.ai/

Operator: GreenCore Solutions Corp. | D-U-N-S 24-336-6774 | Microsoft AI Cloud Partner
Standards: acm-sparks.ai / sm-eco-10060.ai / acm-68000.ai
Canonical numbers: 38,350 brands / 15,688 retail banners / 3.29M points of sale / 50 markets / 11.5M inbound agent transactions monthly (4.2/sec)
Machine files: /index.md /auth.md /.well-known/agent-card.json /.well-known/mcp.json /.well-known/mcp/server-card.json /.well-known/api-catalog /.well-known/agent-skills/index.json /health.json /manifest.json /ai-plugin.json